Refund policy

In force 10 November 2026 · MapToSite is operated by 더스탠다드랩 (The Standard Lab), Busan, Republic of Korea · chonnom61482@gmail.com

Subscriptions are sold and billed by Polar Software, Inc. as the reseller and merchant of record. We decide refunds under this policy and Polar carries them out on the card you paid with. This policy follows Korea's Act on Consumer Protection in Electronic Commerce; if you are a consumer elsewhere, nothing here removes the rights your local law gives you.

1. The free plan

Creating and publishing a page is free, so there is no charge to refund. You can make a page private at any time from My pages.

2. Withdrawing a subscription

1. You may withdraw within 7 days of a payment and receive a full refund of that payment.
2. After 7 days, a payment can be refunded within 30 days if the paid features have not actually been used on your page.
3. A refund can be reduced where the paid features were already used for part of the period — the amount is calculated for the days used, as in section 4.

3. Cancelling

Cancellation and refund are different. Cancelling stops the next charge and leaves the plan running to the end of the period you paid for; that period is not refunded. You can cancel from the link in your Polar receipt or by writing to us, and we will confirm it.

4. Refund of part of a month

If we refund a subscription part-way through a month, we calculate the amount for the days you used by the day and refund the rest.

5. How to ask, and how long it takes

1. Write to chonnom61482@gmail.com with your page address, the payment date and the email you paid with.
2. We decide and tell you within 3 business days of your request.
3. The money goes back to the card you paid with. Your card issuer usually shows it in 3–7 business days after Polar issues the refund. Polar's fees are not deducted from a refund you are entitled to under sections 2 and 4.

6. When the service is down

If a fault of ours keeps the service unavailable for more than 24 hours in a row, we extend your paid period by that time or refund the amount for it, whichever you prefer.

7. Operator